Common Questions from Our Clients
Local Moving Services
What areas do you cover locally?
We serve Moreno Valley, Lakeview, Nuevo, March Air Reserve Base, and surrounding neighborhoods.
Do you offer same-day local moves?
Yes, based on availability, we offer same-day local moving services.
How do you price local moves?
Local moves are typically priced by the hour and size of the move.
Is packing included in local moves?
Packing is optional and available at an additional cost.
Do you provide moving supplies?
Yes, we can provide boxes, wrap, and other moving supplies upon request.
Long-Distance Moving
Do you handle out-of-state moves?
Yes, we offer long-distance moving services to other cities and states.
Is your long-distance service insured?
Absolutely, all long-distance moves are fully insured for your protection.
How are long-distance costs calculated?
Pricing is based on distance, volume, and any special service requirements.
How long will delivery take?
Delivery time depends on the destination, typically within 2–5 days.
Can I track my long-distance shipment?
Yes, we provide regular updates and tracking on all long-distance moves.
Packing & Unpacking
Do you provide packing materials?
Yes, we provide all necessary packing materials like boxes, tape, and padding.
Can I hire you just for packing?
Yes, we offer packing-only services as well as full moving packages.
How do you handle fragile items?
Our team uses specialized materials and methods to pack fragile items securely.
Will you unpack at my new home?
Yes, our unpacking services are available upon request at your destination.
Is packing included in the move cost?
Packing is a separate service but can be bundled into your total moving quote.
Commercial & Office Moving
Do you move offices during weekends?
Yes, we offer flexible scheduling including evenings and weekends for business moves.
Can you move our office equipment?
Yes, we are trained to handle and transport IT equipment, furniture, and files.
Is your team insured for commercial moves?
Yes, we are fully insured for both residential and commercial relocations.
How do you minimize downtime?
We work with you to plan and execute a fast, organized move to limit disruption.
Do you provide disassembly & reassembly?
Yes, we can take apart and reassemble desks, cubicles, and office furniture.
General Moving Questions
Are your movers background-checked?
Yes, all our staff go through background checks and professional training.
What if something gets damaged?
We handle claims professionally and carry full insurance to cover damages.
Do you charge extra for stairs?
In some cases, yes. Our team will inform you upfront if extra charges apply.
How do I get a quote?
You can call us or fill out our online form to receive a free quote.
Can I reschedule my move?
Yes, just give us a call 24 hours in advance to reschedule without penalty.
Ready to Move with Confidence?
Let Top Lancaster Movers handle the heavy lifting. Call us today or request a free quote and experience stress-free moving!
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